Privacy Policy

1. Who We Are

This Privacy Policy explains how we collect, use, share, and protect personal information when you visit this website or purchase our digital guide. This website and the guide are operated by:

In this policy, “we,” “us,” and “our” refer to C V S de Oliveira Licitacoes Comercial e Servicos LTDA, and “you” refers to any visitor or customer. By using this website, you acknowledge the practices described in this policy.

2. Information We Collect

We collect only the information reasonably necessary to operate this website, deliver our guide, and respond to you. Depending on how you interact with us, this may include the following categories:

Information you send us through the contact form. Our contact form does not submit data to our servers. When you use it, the form opens the email program on your own device (a “mailto” link) with your message pre-filled. Nothing you type into the form is stored by the form on our website. If you choose to send that email, we receive the information it contains, such as:

• Your name
• Your email address
• Your phone number (if you provide it)
• The content of your message

Purchase information. When you buy our guide, your payment is handled by a third-party payment provider. You enter your card or other payment details directly with that provider, and we never receive or store your full card number or security code. From the provider, we typically receive your name, email address, billing country or region, the product purchased, the amount paid, the date of purchase, and a transaction or order number.

Technical and server log information. When you visit our website, your browser automatically sends certain information to the server that hosts it, which is temporarily recorded in server log files:

• IP address of the requesting device
• Browser type and version
• Operating system
• Referring URL (the page you visited before)
• Date and time of the request
• Hostname of the accessing device

Cookies and similar technologies. Cookies are small text files stored on your device by your browser. We use cookies that are necessary for the website to function and, as described in Section 4, a conversion tracking cookie from Google Ads. You can block or delete cookies at any time through your browser settings; some parts of the website may not work properly if you do.

For purposes of California law, the categories above correspond to identifiers (such as name, email address, and IP address), customer records and commercial information (such as purchase history), internet or other electronic network activity information (such as log data and ad interaction data), and approximate location inferred from an IP address.

3. How We Use Information

We use the information described above for the following purposes:

• To process your purchase and deliver the digital guide to you
• To respond to your questions, requests, and refund requests
• To send transactional messages, such as order confirmations and access instructions
• To operate, maintain, and secure our website, including preventing fraud and abuse
• To measure the effectiveness of our advertising campaigns
• To keep business, tax, and accounting records and to comply with legal obligations
• To establish, exercise, or defend legal claims

We do not use your information to make decisions about you that produce legal or similarly significant effects based solely on automated processing.

4. Google Fonts and Google Ads Conversion Tracking

Google Fonts. Our website uses fonts provided by Google LLC (“Google”). To display these fonts, your browser loads them from Google’s servers when you open a page. As part of that request, your IP address and basic browser information are transmitted to Google. We use Google Fonts to present our website in a consistent and readable way. For more information, see Google’s privacy policy at https://policies.google.com/privacy.

Google Ads conversion tracking. We advertise through Google Ads and use Google Ads conversion tracking to understand how well our ads perform. If you reach our website by clicking on one of our Google ads, a cookie may be placed on your device. When you visit certain pages of our website, such as a purchase confirmation page, Google and we can recognize that you clicked the ad and were taken to that page. We receive aggregated conversion statistics; these reports do not identify you personally to us. Google may, however, combine this information with other data it holds under its own privacy policy.

Your choices. You can limit or turn off personalized advertising from Google through your Google ad settings at https://myadcenter.google.com, and you can learn more about how Google uses information from sites that use its services at https://policies.google.com/technologies/partner-sites. You can also block or delete cookies, including the conversion tracking cookie, through your browser settings, or use a browser or extension that sends a Global Privacy Control signal (see Section 5).

5. How We Share Information

We do not sell personal information in exchange for money. We share personal information only as described below:

• Service providers — companies that help us run our business, such as our website hosting provider, email provider, and payment provider. They may use your information only to perform services for us.
• Google — as described in Section 4, for font delivery and advertising measurement.
• Legal and safety — when we believe in good faith that disclosure is required by law, subpoena, or court order, or is necessary to protect our rights, prevent fraud, or protect the safety of any person.
• Business transfers — in connection with a merger, acquisition, or sale of all or part of our business, subject to this policy.
• With your direction — when you ask us to share information or otherwise consent to it.

Advertising and “sharing.” Under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, the “CCPA”), making online identifiers or ad interaction data available to an advertising partner such as Google for cross-context behavioral advertising may be considered “sharing” of personal information, and similar activity may be considered “targeted advertising” under other state privacy laws. To the extent our use of Google Ads conversion tracking qualifies as sharing or targeted advertising, you have the right to opt out.

How to opt out. You may opt out of the sharing of your personal information for cross-context behavioral advertising or targeted advertising in either of these ways:

• Send an email to [email protected] with the subject line “Do Not Share My Personal Information.”
• Enable the Global Privacy Control (GPC) signal in a browser or browser extension that supports it. We treat a GPC signal as a valid request to opt out of sale and sharing for that browser or device.

We have no actual knowledge of selling or sharing the personal information of consumers under 16 years of age.

6. Your California Privacy Rights

If you are a California resident, and to the extent the CCPA applies to us, you have the following rights regarding your personal information:

• Right to know and access — You may request that we disclose the categories of personal information we have collected about you, the categories of sources, the business or commercial purposes for collecting or sharing it, the categories of third parties to whom we disclose it, and the specific pieces of personal information we hold about you.
• Right to delete — You may request that we delete personal information we have collected from you, subject to certain exceptions permitted by law (for example, records we must keep for tax or accounting purposes).
• Right to correct — You may request that we correct inaccurate personal information we maintain about you.
• Right to opt out of sale or sharing — You may opt out of the sale of your personal information or its sharing for cross-context behavioral advertising, as described in Section 5. We do not sell personal information.
• Right to limit the use of sensitive personal information — We do not collect or use sensitive personal information as defined by the CCPA. Payment card details are entered directly with our payment provider and are not received by us. Because we do not use sensitive personal information for purposes that would require it, we do not offer a separate “limit” mechanism.
• Right to non-discrimination — We will not deny you goods, charge you a different price, provide a different level of quality, or otherwise discriminate against you for exercising any of these rights.

How to exercise your rights. Send your request by email to [email protected] and describe the right you wish to exercise. Please include the email address you used when purchasing or contacting us so that we can locate your information.

Verification. To protect your information, we must verify your identity before fulfilling a request to know, delete, or correct. We will generally do this by matching the information you provide with the information we already hold, for example by confirming control of the email address associated with your purchase. We may ask for additional information if needed, and we will use it only for verification. Opt-out requests do not require verification.

Authorized agents. You may designate an authorized agent to submit a request on your behalf. We may require the agent to provide written permission signed by you, and we may ask you to verify your identity directly with us, unless the agent holds a valid power of attorney under applicable law.

Response timing. We will confirm receipt of your request within 10 business days and respond substantively within 45 calendar days. If we need more time, we may extend this period by up to an additional 45 days, and we will tell you why. You may make a request to know or access up to twice in a 12-month period.

Shine the Light. California Civil Code Section 1798.83 permits California residents to request information about disclosures of personal information to third parties for their own direct marketing purposes. We do not disclose personal information to third parties for their own direct marketing purposes.

7. Privacy Rights in Other U.S. States

Residents of certain other states, including Virginia, Colorado, Connecticut, Utah, Texas, and a growing number of additional states with comprehensive consumer privacy laws, may have rights regarding their personal information where those laws apply to us. Depending on your state, these may include the right to:

• Confirm whether we process your personal information and access it
• Correct inaccuracies in your personal information
• Delete your personal information
• Obtain a copy of your personal information in a portable format
• Opt out of targeted advertising, the sale of personal information, and profiling in furtherance of decisions that produce legal or similarly significant effects

To exercise any of these rights, email us at [email protected]. You may also opt out of targeted advertising using the methods described in Section 5, including the Global Privacy Control signal. We will respond within the time required by the law of your state, and we will not discriminate against you for exercising your rights.

Right to appeal. If we decline to take action on your request, you may appeal our decision by replying to our response or by emailing [email protected] with the subject line “Privacy Request Appeal.” We will inform you in writing of any action taken or not taken in response to your appeal, including the reasons for our decision, within the time required by applicable law. If your appeal is denied, you may contact the Attorney General of your state.

8. Children’s Privacy

This website and our guide are intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13, consistent with the Children’s Online Privacy Protection Act (COPPA). Our products may only be purchased by persons who are at least 18 years old.

If you believe that a child under 13 has provided us with personal information, please contact us at [email protected], and we will take steps to delete that information.

9. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law. In general:

• Server log files are deleted automatically no later than 7 days after they are created, unless needed to investigate a security incident.
• Emails and contact messages are kept for as long as needed to handle your inquiry and any follow-up questions, and then deleted unless they are part of a purchase or refund record.
• Purchase and refund records are kept for as long as required to meet our tax, accounting, and legal obligations.
• Advertising cookies expire according to the settings of the provider that sets them, or earlier if you delete them in your browser.

10. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, and unauthorized access, use, or disclosure. Our website is delivered over an encrypted connection (HTTPS), and payment details are handled by our payment provider rather than by us.

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. Please remember that regular email, including messages sent through our contact form, is not an encrypted communication channel.

11. International Processing

Our business is located in Brazil, so your information may be processed there. Brazil has its own data protection law, the Lei Geral de Proteção de Dados (LGPD), and we apply reasonable safeguards to information processed there.

Your information may also be processed in the United States or in other countries where our service providers, including our hosting provider, payment provider, and Google, operate. The data protection laws of those countries may differ from the laws of your state. By using our website, you understand that your information may be transferred to and processed in these locations, and we take reasonable steps to ensure it remains protected in accordance with this policy.

12. Do Not Track

Some browsers offer a “Do Not Track” (DNT) setting. Because there is no uniform industry standard for how websites should interpret DNT signals, our website does not currently respond to them. This is separate from the Global Privacy Control signal, which we honor as an opt-out of sale and sharing as described in Section 5.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or applicable law. When we do, we will post the updated version on this page and change the “Last updated” date at the top. If we make material changes to how we use personal information we have already collected, we will provide additional notice or obtain your consent where required by law.

We encourage you to review this page periodically.

Last updated: September 2026

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, or if you wish to exercise any of your rights, please contact us: